Privacy policy

Information we collect

We only collect what you share with us: your name, email or WhatsApp number, the details of your inquiry, and your email address if you subscribe to our newsletter.

This website does not process payments — no card or bank details ever pass through our site.

How we use your information

Your contact details are used to answer inquiries, confirm orders and arrange shipping. If you subscribe to the newsletter, your email is used to send new-arrival updates and offers you asked for. We never sell your information, and we never share it with third parties for their own marketing.

Legal basis & your rights (GDPR)

The data controller for this website is Shenzhen Jinyouan Trading Co., Ltd. (深圳市金佑安贸易股份有限公司), which operates the SooJoc brand.

If you are in the EU, EEA or the UK, you have the right to access, correct or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email us and we will respond within 30 days.

We keep personal data only as long as needed for the purpose it was collected — for example, to complete an order or maintain your subscription — and we delete it afterwards.

Third-party services

If we use third-party services for forms, email or basic analytics, those services process data only on our behalf and under our instructions. This policy will be updated if that ever changes.

Newsletter sign-ups are transmitted to and stored by our newsletter service provider. Your email is used only to send the updates you subscribed to, and you can unsubscribe at any time by replying to any email or messaging us on WhatsApp.

Cookies & analytics

We may use basic analytics to understand how visitors use the site. You can disable cookies in your browser at any time.

Contact

Questions about this policy or your data? Message us on WhatsApp or email chenjinyuanabc@163.com.